Course Type
Led by a live instructor, learn virtually (via Microsoft Teams) alongside a small group of other students. Find and book a scheduled course date below.
Duration
2 half days
Certification
6 CPD Credits, Certificate of Completion
Course Type
Learn online in your own time, and at your own pace via our eLearning platform.
Duration
1 day worth of content broken down into bite-sized lessons. Each lesson follows 5/2/2 learning principles.
- 5 minutes of content delivery (video or case scenario).
- 2 minutes of active engagement or activity (tasks and quizzes).
- 2 minutes for learners to repeat or reflect on what they’ve learnt (tasks and quizzes).
Certification
6 CPD Credits, Certificate of Completion & Virtual eLearning Badge
If you’re looking for something more bespoke; if you need to educate a group of people; or if you’d like to schedule in some face-to-face, on-site training, please do contact us.
Public Course Dates
Prices exclude relevant taxes
Course Overview
This course will cover:
- The information paradigm
- What is records management?
- Ephemeral vs Valuable
- Information Management in Enterprise Content Management (ECM) Platforms
- Managing Emails
- ECM: More than just documents
- Information Architecture
- Assessing an ECM
- Risk and Value Frameworks
- Information Management Risk
- Information Governance Frameworks
- Improving Policy
- Training, Communication and Brand
- Benefits Realisation
- New and Emerging Technology
Learning Objectives
- Understanding information management in Enterprise Content Management Platforms
- Managing your information according to risk and value
- Implementing an information governance framework
- Improving information management policy
- Approaches for training, awareness and brand
- Creating a benefits realisation plan for records management
- Understanding emerging technologies
Who should attend?
This course is for Records Managers/Officers or anyone staff that work or are associated with the management of records.
Delegates would include Records Managers/staff, Information Governance Officers or Managers and Privacy Officers.
Suggested Follow on Courses
Payment Options
Don’t know what courses you’ll need to book just yet?
For our instructor-led courses we offer a pre-pay option, where you can pay now and choose what courses to book later (within a year). This option is both cost efficient and speeds up the booking process. It’s really handy for large companies/organisations who have frequent training needs. eLearning not included.
Need training for a group of people?
If you’re looking to train a small group, a whole team, or an entire company of employees, please get in touch as we’re able to offer discounts on multiples.
What our clients said about the course
I really enjoyed the content creation, use and storage, setting retention periods and applying retention policies, improving policy management and records management training programmes and raising records management awareness.
It was a comprehensive course which covered everything I wanted it to and more.








