Course Type
Learn online in your own time, and at your own pace via our eLearning platform.
Duration
14 hours worth of learning broken down into bite-sized lessons. Each lesson follows 5/2/2 learning principles.
- 5 minutes of content delivery (video or case scenario).
- 2 minutes of active engagement or activity (tasks and quizzes).
- 2 minutes for learners to repeat or reflect on what they’ve learnt (tasks and quizzes).
Certification
Certificate of Completion & Virtual eLearning Badge
Course Type
Led by a live instructor, learn virtually (via Microsoft Teams) alongside a small group of other students.
Please Note
This Course Type is not currently offered in this region. Please register your interest for this Type of course.
If you’re looking for something more bespoke; if you need to educate a group of people; or if you’d like to schedule in some face-to-face, on-site training, please do contact us.
522 Droplets eLearning Subscription
£30.00 GBP* per month / £360.00 GBP* per year
- Licence for 1 user
- Access to this course
- Access to all 522 Droplets eLearning courses
- Access to all Microsoft eLearning courses
- Minimum commitment of 12 months required
- Please note that once payment has been made you will receive an email to access the platform on the next working day.
- To cancel your subscription please see our Terms & Conditions.
*excludes VAT
Course Overview
This course will cover the following topics:
- Introduction
- The Ten Essential Principles
- Managing Difficult Negotiators
- Active listening
- The Importance Of Empathy
- What Is Persuasion?
- The RISA Framework
Learning Objectives
Here’s what you’ll learn from this course:
- Identify and analyse your own and others’ negotiation and persuasion styles and preferences
- Apply the principles and stages of effective negotiation and persuasion to various situations and challenges
- Use a range of verbal and non-verbal communication skills to enhance your negotiation and persuasion outcomes
- Manage conflict, emotions, and ethical dilemmas in negotiation and persuasion
- Develop and maintain positive relationships and trust with your negotiation and persuasion partners
- Reassess and update your negotiation and persuasion skills and stay committed to lifelong learning in these critical areas
Need training for a group of people?
If you’re looking to train a small group, a whole team, or an entire company of employees, please get in touch as we’re able to offer discounts on multiples.








