Course Type
Led by a live instructor, learn virtually (via Microsoft Teams) alongside a small group of other students. Find and book a scheduled course date below.
Duration
1 day
Certification
6 CPD Credits, Certificate of Completion
Course Type
Learn online in your own time, and at your own pace via our eLearning platform.
Duration
24 hours worth of learning broken down into bite-sized lessons. Each lesson follows 5/2/2 learning principles.
- 5 minutes of content delivery (video or case scenario).
- 2 minutes of active engagement or activity (tasks and quizzes).
- 2 minutes for learners to repeat or reflect on what they’ve learnt (tasks and quizzes).
Certification
6 CPD Credits, Certificate of Completion & Virtual eLearning Badge
If you’re looking for something more bespoke; if you need to educate a group of people; or if you’d like to schedule in some face-to-face, on-site training, please do contact us.
Course Overview
This course will cover:
- The information paradigm
- What is records management?
- Ephemeral vs Valuable
- Information Management in Enterprise Content Management (ECM) Platforms
- Managing Emails
- ECM: More than just documents
- Information Architecture
- Assessing an ECM
- Risk and Value Frameworks
- Information Management Risk
- Information Governance Frameworks
- Improving Policy
- Training, Communication and Brand
- Benefits Realisation
- New and Emerging Technology
Learning Objectives
- Understanding information management in Enterprise Content Management Platforms
- Managing your information according to risk and value
- Implementing an information governance framework
- Improving information management policy
- Approaches for training, awareness and brand
- Creating a benefits realisation plan for records management
- Understanding emerging technologies
Who is this course for?
This course is for Records Managers/Officers or anyone staff that work or are associated with the management of records.
Delegates would include Records Managers/staff, Information Governance Officers or Managers and Privacy Officers.
Suggested Follow on Courses
Payment Options
Don’t know what courses you’ll need to book just yet?
For our instructor-led courses we offer a pre-pay option, where you can pay now and choose what courses to book later (within a year). This option is both cost efficient and speeds up the booking process. It’s really handy for large companies/organisations who have frequent training needs. eLearning not included.
Need training for a group of people?
If you’re looking to train a small group, a whole team, or an entire company of employees, please get in touch as we’re able to offer discounts on multiples.
What our clients said about the course
I really enjoyed the content creation, use and storage, setting retention periods and applying retention policies, improving policy management and records management training programmes and raising records management awareness.
It was a comprehensive course which covered everything I wanted it to and more.








