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Course Overview

This course will cover:

  • The information paradigm
  • What is records management?
  • Ephemeral vs Valuable
  • Information Management in Enterprise Content Management (ECM) Platforms
  • Managing Emails
  • ECM: More than just documents
  • Information Architecture
  • Assessing an ECM
  • Risk and Value Frameworks
  • Information Management Risk
  • Information Governance Frameworks
  • Improving Policy
  • Training, Communication and Brand
  • Benefits Realisation
  • New and Emerging Technology

Learning Objectives

  • Understanding information management in Enterprise Content Management Platforms
  • Managing your information according to risk and value
  • Implementing an information governance framework
  • Improving information management policy
  • Approaches for training, awareness and brand
  • Creating a benefits realisation plan for records management
  • Understanding emerging technologies

Who should attend?

This course is for Records Managers/Officers or anyone staff that work or are associated with the management of records. Delegates would include Records Managers/staff, Information Governance Officers or Managers and Privacy Officers.

Suggested Follow on Courses

  • Information Asset Management
  • Microsoft 365 Teams Information Protection
  • Microsoft 365 SharePoint Records Management

Payment Options

Don’t know what courses you’ll need to book just yet? 

We offer a pre-pay option, where you can pay now and choose what courses to book later (within a year). This option is both cost efficient and speeds up the booking process. It’s really handy for large companies/organisations who have frequent training needs. 

Contact us for more information.

In-House Training 

If you’re looking to book training for 6 or more people onto the same course, we are able to offer private in-house training – a cost efficient option. 

Contact us for more information. 

What our clients said about the course

I really enjoyed the content creation, use and storage, setting retention periods and applying retention policies, improving policy management and records management training programmes and raising records management awareness.

County Council

It was a comprehensive course which covered everything I wanted it to & more.

County Council